[rt-users] RT 4.2.1 problem with "Preference"

Albert Shih Albert.Shih at obspm.fr
Wed Dec 18 12:12:41 EST 2013


 Le 18/12/2013 à 17:29:07+0100, Albert Shih a écrit
> Hi,
> 
> I got a bug with preferences pages. When I go into (I have all right) I got
> this message on the web interface : 
> 
>     General
> 
>      Default queue
>      Remember default queue Yes No Use default (No)
>      Username format
>      Use autocomplete to find owners? Yes No Use default (No) Replaces the
>      owner dropdowns with textboxes
>      Theme
>      Include time in iCal feed events? Yes No Use default (No) Formats iCal
>      feed events with date and time
>      Search results refresh interval 
> 
> 
>     An internal RT error has occurred. Your administrator can find more details
>     in RT's log files.
> 
> and inside log I got this message : 
> 
>     Dec 18 17:26:09 my_hostname RT: [3489] Invalid offset: FR Stack:
>     [/usr/local/lib/perl5/site_perl/5.16/DateTime/TimeZone/OffsetOnly.pm:27]
>     [/usr/local/lib/perl5/site_perl/5.16/DateTime/TimeZone.pm:64]
>     [/usr/local/lib/perl5/site_perl/5.16/mach/DateTime.pm:232]
>     [/usr/local/lib/perl5/site_perl/5.16/mach/DateTime.pm:206]
>     [/usr/local/lib/perl5/site_perl/5.16/RT/Date.pm:793]
>     [/usr/local/lib/perl5/site_perl/5.16/RT/Date.pm:637]
>     [/usr/local/lib/perl5/site_perl/5.16/RT/Config.pm:469]
>     [/usr/local/share/rt42/html/Widgets/FinalizeWidgetArguments:51]
>     [/usr/local/share/rt42/html/Prefs/Other.html:58]
>     [/usr/local/share/rt42/html/Widgets/TitleBox:56]
>     [/usr/local/share/rt42/html/Prefs/Other.html:67]
>     [/usr/local/lib/perl5/site_perl/5.16/RT/Interface/Web.pm:680]
>     [/usr/local/lib/perl5/site_perl/5.16/RT/Interface/Web.pm:368]
>     [/usr/local/share/rt42/html/autohandler:53]
> 
> I'm running RT 4.2.1 on FreeBSD upgraded from RT 4.0.18 without any error.
> 

Find the problem, 

It's because I use old configuration of RT (4.0.18) and 

    Set($Timezone , 'FR');

is not correct. 

It should be (maybe since the begining) :

    Set($Timezone , 'CET');

Regards.
-- 
Albert SHIH
DIO bâtiment 15
Observatoire de Paris
5 Place Jules Janssen
92195 Meudon Cedex
France
Téléphone : +33 1 45 07 76 26/+33 6 86 69 95 71
xmpp: jas at obspm.fr
Heure local/Local time:
mer 18 déc 2013 18:11:33 CET


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