[rt-users] RT 3.8.9 Installation

[Martin]

Kevin Falcone <falcone <at> bestpractical.com> writes:

> 
> On Fri, Feb 15, 2013 at 09:42:37AM +0000, Martin wrote:
> > 
> > But later when editing my /etc/apache2/sites-available/rt4
> > 
> > as below
> > 
> > FastCgiServer /opt/rt4/sbin/rt-server.fcgi -processes 5 -idle-timeout 300
> > 
> >     <VirtualHost rt4.example.com>
> >         ### Optional apache logs for RT
> >         # Ensure that your log rotation scripts know about these files
> >         # ErrorLog /opt/rt4/var/log/apache2.error
> >         # TransferLog /opt/rt4/var/log/apache2.access
> >         # LogLevel debug
> > 
> >         AddDefaultCharset UTF-8
> > 
> >         Alias /NoAuth/images/ /opt/rt4/share/html/NoAuth/images/
> >         ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/
> > 
> >         DocumentRoot "/opt/rt4/share/html"
> >         <Location />
> >             Order allow,deny
> >             Allow from all
> > 
> >             Options +ExecCGI
> >             AddHandler fastcgi-script fcgi
> >         </Location>
> >     </VirtualHost>
> > > 
> > 
> > i cannot get my browser to open the rt default page.
> > 
> 
> You've not provided any apache error logs or errors from your browser.
> Without that, we can't possibly guess the problem.
> You've also left rt4.example.com as the virtualhost name, is that
> correct for your environment?
> 
> -kevin
> 
> 
> Hi Kevin

No rt4.example.com is not what i used i actually created  /etc/apache2/sites-
available/rt4  with that code with the  <VirtualHost *:80>

i enabled it and disabled default.

While trying to solve the problem i ran into you on another on of your threads

http://comments.gmane.org/gmane.comp.bug-tracking.request-tracker.user/67817

which helped me alot. i will proceed there to contribute my findings


Here is the error log

[Fri Feb 15 18:48:12 2013] [error] [client 202.188.59.1] failed to resolve 
handler `Plack::Handler::Apache2': Can't locate Plack/Handler/Apache2.pm in @INC 
(@INC contains: /etc/perl /usr/local/lib/perl/5.14.2 
/usr/local/share/perl/5.14.2 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14 
/usr/share/perl/5.14 /usr/local/lib/site_perl . /etc/apache2) at (eval 2) line 
2.\n