[rt-users] RT::Extension::MergeUsers won't merge users

Duncan Hutty dhutty at allgoodbits.org
Wed Feb 20 15:31:28 EST 2013


-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

I have installed RT::Extension::MergeUsers and am attempting to merge
2 users as a test.

I have 2 users:
Username: Foo
Email: foo at sub.example.com

Username: Foo at example.com
Email: foo at example.com

The second was autocreated on submission of a ticket via email if it
matters.

When I attempt to merge either the first into the second or the second
into the first, it fails with "Could not merge Foo into itself". These
are 2 separate users, but MergeUsers is seeing them as the same user.

Any suggestions as to what the problem is? Is this me tickling some
bad ExternalAuth config along the lines of attr_match_list or attr_map?
- -- 
Duncan Hutty
http://www.allgoodbits.org
-----BEGIN PGP SIGNATURE-----
Version: GnuPG/MacGPG2 v2.0.17 (Darwin)
Comment: GPGTools - http://gpgtools.org
Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/

iEYEARECAAYFAlElMqAACgkQCFuTFybf1wp4+QCgpTUe0iZRGR84SwDSOn9lxYUk
tGIAoKh6wl4pyVBniCA+gO1daPDFR9vI
=Q+AV
-----END PGP SIGNATURE-----



More information about the rt-users mailing list