[rt-users] Spreadsheets/Export missing Custom Fields

[Jeff Blaine]

On 2/21/2013 2:28 PM, Rolf Krogstad wrote:
> I have just upgraded from RT version 3.6.6 to version 4.0.10.
> One function the users utilize frequently is to Search for Tickets with
> specific criteria and then Export them to a Spreadsheet.
> In the old version they would get the ticket including all the custom
> fields.
> After the upgrade to 4.0.10, we now get only the fields that are showing
> on the Search Results windows.
> Any ideas?

I believe the export will not show the CFs unless they
are selected for *display* at the bottom of the search
form.