[rt-users] Redacting details from ticket emails?

[Craig Ringer]

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On 02/28/2013 06:20 PM, Dominic Hargreaves wrote:
> And the shredder will need superuser access too. I guess you'd want to
> be pretty careful about who you let erase data from the database in this
> way, so depending on your organisation this may or may not be an issue.

Using the shredder makes sense, at least when total removal rather than
redaction is required. It'll do until I find time to write an extension
that replaces the email content with [message ID [x] redacted for client
security] and possibly record a PGP-encrypted version.

Thanks for the tip. I hadn't realised the shredder could operate on
individual transactions not just whole tickets.

- -- 
 Craig Ringer                   http://www.2ndQuadrant.com/
 PostgreSQL Development, 24x7 Support, Training & Services
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