[rt-users] Require Custom Field for Status Change?

Matt Brennan brennanma at gmail.com
Tue Jan 8 13:04:29 EST 2013


Hey Thomas,

  Just wondering if there was any update / ETA on this extension.  It
would help me resolve an issue I'm having right now.

Thanks,
Matt

On Mon, Nov 5, 2012 at 1:47 PM, Thomas Sibley <trs at bestpractical.com> wrote:
> On 11/05/2012 08:56 AM, Mike Kennedy wrote:
>> Does anyone have a suggestion about how I might go about requiring
>> some set of custom fields to be filled before a status change can
>> happen? We have a queue that I have on a custom lifecycle. In order
>> to allow a transition from one status "user testing" to "resolved", I
>> want to require that two custom fields are filled out.
>
> There's actually an extension we've written to do this
> (RT-Extension-MandatoryOnTransition), which is currently getting
> polished.  It should be released soon, if you can wait.
> --------
> We're hiring! http://bestpractical.com/jobs



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