[rt-users] RT Command Line

Tim Dunphy bluethundr at gmail.com
Thu Jan 17 18:46:02 EST 2013


Hey Kevin,

That's awesome advice. Thanks, and I'll do that. I built the RT server and
I really like working with it. Looking forward to getting more comfortable
with the command line. I hear it's a bit more limited in what it can do
than the web gui, but what it can do is allow you to process your tickets a
lot faster. And yes we have a lot of them here.

Regards,
Tim

On Thu, Jan 17, 2013 at 5:04 PM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Thu, Jan 17, 2013 at 04:16:27PM -0500, Tim Dunphy wrote:
> >    Simple question for you. If I wanted to run the RT command line from
> my local computer (which
> >    is a mac), it is necessary to install the full RT first? Or is it
> possible to download the RT
> >    CLI separately?
>
> You do not need all of RT, but I'm not aware of a separate packaging
> for bin/rt.  You can scp your.rt.server:/opt/rt4/bin/rt down to your
> Mac and then install the few non-core dependencies that it has (you can
> see them listed around line 65 or so of bin/rt).
>
> If you don't have access to your RT server, you could download the RT
> tarball and take the copy of bin/rt inside it, which is configured to
> use #!/usr/bin/perl.
>
> -kevin
>



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