[rt-users] Error in log: "Use of uninitialized value $ticketcount in numeric lt"

[Thomas Sibley]

On 01/29/2013 05:20 AM, Loshkovskyi Andrii wrote:
> Hello,
> 
> I noticed that my RT logs are full with the errors like below:
> 
> [Tue Jan 29 09:56:01 2013] [warning]: Use of uninitialized value $ticketcount in numeric lt (<) at /usr/share/request-tracker4/html/Search/Results.html line 185. (/usr/share/request-tracker4/html/Search/Results.html:185)
> [Tue Jan 29 09:56:01 2013] [warning]: Use of uninitialized value $ticketcount in numeric lt (<) at /usr/share/request-tracker4/html/Search/Results.html line 186. (/usr/share/request-tracker4/html/Search/Results.html:186)

Those aren't errors, but warnings.  Note the [warning] tag.  While
you're correct to investigate them, in this case they appear to be
harmless.  I don't know if they still occur in RT 4.0.9, but you might
try that out.  You can ignore them without worry regardless.

Thomas