[rt-users] RT-Extension-LDAPImport vs RT External Auth plugin modules

Jeff Solberg jsolberg at intrepidls.com
Tue Jul 2 16:27:59 EDT 2013

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Thanks Kevin. I will continue to debug the External Auth road. I am starting to think that it is a permission issue like you have mentioned. I apologize how this has morphed into 2 threads.


- -----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Tuesday, July 02, 2013 1:25 PM
To: rt-users at lists.bestpractical.com
Subject: [secure] Re: [rt-users] RT-Extension-LDAPImport vs RT External Auth plugin modules
Sensitivity: Confidential

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On Tue, Jul 02, 2013 at 04:57:33PM +0000, Jeff Solberg wrote:
>    Since I was unable to get the RT External Auth setup working with my Active Directory
>    Environment I have been looking at other solutions in getting my AD users logging into RT. I
>    have seen you can use Apache to handle Authentication but that method really doesn't look all
>    that attractive to me. I have now seen there is an LDAP import tool that can import users in
>    RT. Can this tool import the users from my Active Directory Server and when they go to login
>    will it look to the LDAP server to validate the users password? Or does it store everything
>    local in the MYSQL Database? In a perfect world I would get the External Auth working but I
>    for the life of me cannot pinpoint the disconnect that is in place. Please any advice on this
>    would be grateful . Thanks.

RT-Extension-LDAPImport imports users and metadata, it does not import passwords and cannot be used to implement authentication.

- -kevin

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