[rt-users] Custom RTIR Action but rt-crontool can't seem to find it

Landon landonstewart at gmail.com
Tue Jul 2 16:57:39 EDT 2013


On 2 July 2013 13:27, Kevin Falcone <falcone at bestpractical.com> wrote:

> My random guesses would be that the file has the wrong package,
> doesn't return a true value or otherwise fails to compile.
>
> If you open up rt-crontool and look right above line 304, it's doing a
> simple 'require' of the module.  If RT::Action::RTIR_CustomFindIP
> works, then it isn't a library path problem, which means it's
> likely something wrong with your perl module.
>
>
Thank you Kevin - that was the mystery which wasn't much of a mystery at
all.  It works now after I fixed the custom module up.


-- 
Landon Stewart <LandonStewart at Gmail.com>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20130702/403da380/attachment.htm>


More information about the rt-users mailing list