[rt-users] Apache error: Can't local webmux.pl

Abdallah TABI at at efficientip.com
Fri Jul 19 04:57:25 EDT 2013


Good morning RT,

We are new user of your solution RT, we encounter an issue during the
installation of the version 4.0.13 on an Ubuntu 12 environnement.

Apache is not able to start because the system can't locate a perl file,
see below the error:

[Fri Jul 19 10:36:10 2013] [error] Can't locate /opt/rt4/bin/webmux.pl in
@INC (@INC contains: /etc/perl /usr/local/lib/perl/5.14.2
/usr/local/share/perl/5.14.2 /usr/lib/perl5 /usr/share/perl5
/usr/lib/perl/5.14 /usr/share/perl/5.14 /usr/local/lib/site_perl .
/etc/apache2) at (eval 2) line 1.\n

[Fri Jul 19 10:36:10 2013] [error] Can't load Perl file: /opt/rt4/bin/
webmux.pl for server localhost:80, exiting...

Are you able to help us?

Regards,
*Abdallah Tabi*
Support Team - at at efficientip.com *4 rue de l´Abreuvoir
92 400 Courbevoie
France
at at efficientip.com
Tel : +33 (0)1 75 84 88 98
Fax : +33 (0)9 57 88 09 40
www.efficientip.com*
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