[rt-users] Migration Prep

Kevin Falcone falcone at bestpractical.com
Fri Jul 26 08:53:43 EDT 2013


On Thu, Jul 25, 2013 at 01:47:07PM -0700, Paul O'Rorke wrote:
>    I meant the README Docs in the installer archive mostly.
> 
>    My concern with the migration is that I used custom statuses for queues and I have to now use
>    the LifeCycle set up.  I wasn't sure how the DB restore would go because I imagine I'm going
>    to have different fields in my database than what 4.0.18 expects.  Anyway - installing 4.0.14
>    on my new server now and will get back I'm sure if I run into any troubles...

To start, just port your custom statuses to LifeCycles.  That should
be as easy as adding them to the active and inactive lists and
defining some transitions.

Once you're migrated, you can deal with tweaking them to be more
complicated.

-kevin
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