[rt-users] QuickSearch

Ruslan Zakirov ruz at bestpractical.com
Tue Jul 30 10:35:42 EDT 2013


On Fri, Jul 26, 2013 at 8:55 PM, Bryon Baker <bbaker at copesan.com> wrote:

> Is it possible to change the fields displayed in the QuickSearch panel?
>
> I would like to remove "Stalled" and added "Closed"
>

Only by hacking share/html/Elements/QueueSummary* files, but we recommend
not to add inactive statuses to this portlet as it slows page down over
time.

I am running version RT 4.0.13
>
> Thanks
> Bryon Baker
> Network Operations Manager
> Copesan - Specialists in Pest Solutions
> 800-267-3726  .  262-783-6261 ext. 2296
> bbaker at copesan.com
> www.copesan.com
> "Servicing North America with Local Care"
>



-- 
Best regards, Ruslan.
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