[rt-users] Migration Prep

[Kevin Falcone]

On Mon, Jul 29, 2013 at 02:30:35PM -0700, Paul O'Rorke wrote:
>    In the meanwhile I am finding that after running make upgrade-database (took me through all
>    the upgrades from 3.8.4 to 4.0.15) and then trying to set up Apache again I'm running into a
>    loop on the login page.  If I run Apache I don't get a login page at all.  If I stop Apache
>    and start

Are you running your 3.8 Apache config or a new 4.0 config.
We can't help debug that problem without seeing error logs or a
config.

>  /opt/rt4/sbin/rt-server
> 
>    then I get:

You don't say what you did to cause this.  Load the login page?
Attempt to log in?  There are clearly a few actions mixed in there.

Also - did you run the password updater, either as a security fix back
in 3.8 or more recently as part of the upgrade?
http://bestpractical.com/docs/rt/latest/UPGRADING-3.8.html

-kevin

>    Reason: your browser did not supply a Referrer header
>    (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:397)
>    [Mon Jul 29 21:25:46 2013] [notice]: Marking original destination as having side-effects
>    before redirecting for login.
>    Request: /rt/NoAuth/Login.html?next=d820f5cbf943dfe116cbee257b840411
>    Reason: your browser did not supply a Referrer header
>    (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:397)
>    [Mon Jul 29 21:26:00 2013] [error]: FAILED LOGIN for root from 192.168.0.254
>    (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:753)
>    [Mon Jul 29 21:26:12 2013] [error]: FAILED LOGIN for rtuser from 192.168.0.254
>    (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:753)
>    I'm assuming I've not actually managed to get my database upgraded properly as I'm very
>    confident of the credentials used (tried others as well that worked in 3.8.4).  After running
>    make upgrade-database do I still need to do the individual upgrades in each of the README
>    files for the various updates or does make upgrade-database effectively do the same?
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 235 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20130730/f799e9e0/attachment.sig>