[rt-users] Changing email address of admin and users

Kevin Falcone falcone at bestpractical.com
Mon Jun 3 12:58:05 EDT 2013


On Mon, Jun 03, 2013 at 11:11:40AM -0400, john boris wrote:
>    I had to change the email address on my rt3 (3.6.6) instance for the owner and also for my
>    login. Now I am getting emails that says a ticket can't be created.
>    1. I changed the OwnerEmail setting to my new email in RT_SiteConfig.pm.
>    Do I have to restart RT to get this working. Or restart Apache?
>    2. I changed my users email and since then I am getting emails that tickets can't be created
>    on the queues.

Show the actual errors from your logs please.

-kevin
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