[rt-users] ISSUE with sending mails to CC while creating ticket.

[Sandeep]

HI,

I am using RT 4.0.8. + External Authentication. (AD integration).

When used selfservice portal and added a group id in cc, requester gets the
notification but members in group which part of cc do not receive any
notification.

i have tried  configuring

Set($ParseNewMessageForTicketCcs , 1);
Set($RTAddressRegexp , '^rt\@<domainname>$');

But no luck. is there something which I am missing. ?

Thanks
Sandeep
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20130604/1cd82af7/attachment.htm>