[rt-users] Is it possible to specify a different user with RT CLI ?

Jean-Christophe Boggio rt-users at thefreecat.org
Thu Jun 6 12:31:06 EDT 2013


Hello,

I'm using RT CLI (Command Line Interface) to comment tickets for various 
users.

Is there a way, while connecting with the admin (root) account, to 
record the comments/corresponds as a different user (impersonating) ?

I can change the transaction's owner afterwards but the email messages 
will originate from "root". BTW, it would be nice if the success message 
was something like :
# Message recorded (transaction #12345)

Thanks for your help,

-- 
Jean-Christophe Boggio                       -o)
rt-users at thefreecat.org                      /\\
Independant Consultant and Developer        _\_V



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