[rt-users] 10 newest unowned tickets - by queue

[Tim Dunphy]

Hello,

Our RT server is growing. Now other departments are starting to get curious
about our ticketing system and wanting to use it. One common element of all
the RT 'at a glance' pages is the '10 newest unowned tickets' which does
not distinguish as to queue.

 Is there any way to get '10 Newest Unowned Tickets' to display tickets
from a certain queue on 'RT At a glance'? For instance if I belong to the
Operations group and I log into RT is there any way I can see only unowned
tickets from the Operations queue? And for others from other groups see the
same for their corresponding groups and queues?

Thanks,
TIm

-- 
GPG me!!

gpg --keyserver pool.sks-keyservers.net --recv-keys F186197B
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