[rt-users] Migrating from 4.0.5 to 4.0.10 amd lost the RT "taskbar" (Home- Tickets)

Juanjo juanjillo at gmail.com
Wed Mar 27 11:46:25 EDT 2013


Y copy the RT_Congig.pm from version 4.0.10, to the RT_SiteConfig.pm. And I
put again all the configuration from my "old" 4.0.5 RT_SiteConfig.

Now all works fine.

Thanks.


2013/3/26 Juanjo <juanjillo at gmail.com>

> Thanks i will check it and share the results.
>
> Thanks
> El 26/03/2013 16:58, "Kevin Falcone" <falcone at bestpractical.com> escribió:
>
> On Tue, Mar 26, 2013 at 12:57:49PM +0100, Juanjo wrote:
>> >    I want to migrate mi centos 6.3 RT 4.0.5 to a new machine with
>> Centos 6.4 and RT 4.0.10,
>> >
>> >    I installed the new machine with RT 4.0.10, migrate the database,
>> make and upgrade-database.
>> >    All seems fine, but i don*t see the "taskbar" in the top of RT
>> Homepage.
>>
>> I suspect you've run into this, as documented in the upgrade notes.
>>
>>
>> http://bestpractical.com/rt/docs/latest/UPGRADING-4.0.html#Javascript-Changes
>>
>> If you've copied the entire RT_Config.pm to RT_SiteConfig.pm or copied
>> @JSFiles to modify it, you will need to fix it.  If you've copied all
>> of RT_Config.pm to RT_SiteConfig.pm you should really resolve that or
>> you'll run into future problems.
>>
>> -kevin
>>
>


-- 
Un saludo.
Juanjo Corral
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