[rt-users] Post upgrade 3.8.5 to 4.0.12 Global->RT At A Glance error

[Pete Beebe]

Hello,

I just completed a migration from MySQL to Oracle as well as an upgrade from 3.8.5 to 4.0.12.  So far everything is running well however I have run across one error that occurs when, as super user, I click on the Global-->RT At A Glance link.  I receive an error in the WebUI followed by the resulting log file error message:

[Sun May  5 02:14:09 2013] [error]: Can't call method "Content" on an undefined value at /rt4/share/html/Admin/Global/MyRT.html line 69, <GEN38> line 445.

Stack:
  [/rt4/share/html/Admin/Global/MyRT.html:69]
  [/rt4/share/html/Admin/autohandler:49]
  [/rt4/sbin/../lib/RT/Interface/Web.pm:634]
  [/rt4/sbin/../lib/RT/Interface/Web.pm:335]
  [/rt4/share/html/autohandler:53] (/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208)

This is running on OEL 6.4 x64, Oracle 11gR2 DB, httpd v.2.2.15 and perl v.5.10.1.  Any help on where I can begin troubleshooting this would be wonderful.

Cheers,

~Pete

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