[rt-users] Can't remove Quick Create & Can you reverse the order of history?

Ruslan Zakirov ruz at bestpractical.com
Wed May 8 17:54:43 EDT 2013


On Thu, May 9, 2013 at 12:00 AM, Cena, Stephen (ext. 300) <SJC at qvii.com>wrote:

> 2. I'm just about ready to deploy our second RT server, and the service
> department is asking me if it is possible to modify the ticket display so
> that the most recent posts/comments are at the top. Is there a way to
> change that?


This is a config option (grep for OldestTransactionFirst) and overridable
by users via preferences pages.


-- 
Best regards, Ruslan.
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