[rt-users] RT at a Glance error after upgrade from 4.011 to 4.0.12

[Jok Thuau]

On 5/16/13 10:22 AM, "Kevin" <kevin.comer at veracitypayments.com> wrote:

>Both of the errors I am seeing are only occurring under the ROOT login
>
>Tools > Configuration > Users ( Select a user and from their page hit RT
>at
>a Glance )
>
>Tools > Configuration > Global > RT at a Glance menu.
>
>I receive the error "An internal RT error has occurred. Your administrator
>can find more details in RT's log files."
>Error log messages in first post

Kevin, please provide the error log in question. This will greatly help in
debugging the problem.

Thanks,
Jok