[rt-users] Fwd: Parent/Child relationships for tickets in RT REST

John Kelsh jkelsh at netspot.com.au
Sun May 19 21:56:29 EDT 2013


Hi Landon,

HasMember & MemberOf should create a Parent/Child relationship shouldn't it?

John

On 19/05/13 8:25 AM, Landon wrote:
> Hello,
>
> I also posted this on rt-devel but it's not really a development of RT
> issue.  More like a REST interface issue.  I hope it's OK that I'm
> crossposting it here.
>
> I'm writing some perl that analyzes new Incident Reports in RTIR and
> looks for related Incidents that might already exist.  I cannot however
> figure out how to link them now because there's no Parent/Child
> relationship in RT::Client::REST. Can anyone offer some guidance on what
> I can do?  I'm about an hour into the coding and this is a major roadblock.
>
> http://search.cpan.org/~jlmartin/RT-Client-REST-0.43/lib/RT/Client/REST.pm
> Shows:
> link_tickets (src => $id1, dst => $id2, link_type => $type)
>
>     Create a link between two tickets. A link type can be one of the
>     following:
>
>       * DependsOn
>       * DependedOnBy
>       * RefersTo
>       * ReferredToBy
>       * HasMember
>       * MemberOf
>
> Should I have just gone ahead and used LWP or would I still have the
> same problem?
>
> --
> Landon Stewart <LandonStewart at Gmail.com>
>
>
>
>




More information about the rt-users mailing list