[rt-users] Question about 4.2 and setting the owner

Chris Hall hiro24 at gmail.com
Tue Nov 5 09:36:56 EST 2013


Hello all,

I have somewhat of an aesthetics question about RT 4.2.  Back in 4.0, when
my helpdesk people went to create a ticket, etc, they would sometimes need
to change the owner in the basics field.  In 4.0 it was a dropdown.  In
4.2, it's now a typed auto-completing field. Is there a way to revert to
the dropdown easily?
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