[rt-users] Question about 4.2 and setting the owner

[Alex Vandiver]

On Tue, 2013-11-05 at 11:35 -0500, Parish, Brent wrote:
> Add this line into RT_SiteConfig.pm:
> 
> Set($AutocompleteOwners, 0);

RT 4.2 did not change this default; if $AutocompleteOwners was not set
in your 4.0 installation, it will not be set in your 4.2 upgrade.

You are likely running into a performance optimization in RT 4.2;
namely, configurations with large numbers of possible Owners (generally
due to configuration errors) can cause extremely long load times on
Update pages.  RT 4.2 switches to the autocompleter when it finds more
than 50 possible owners, rather than attempting to render a very large
drop-down.  This is irrespective of the value of $AutocompleteOwners.

How many potential owners exist in this queue?
 - Alex