[rt-users] RT cli tool diffculty with bulk steal

Jaye Mathisen mrcpu at lilpantry.com
Mon Nov 11 14:01:16 EST 2013


./rt -i ls owner=usera | sed -e 's/ticket\///' | xargs -L 1 ./rt steal

or somesuch should get you close.

Might have to check your documentation for xargs to tell it how to only 
run 1 command at a time, I think it varies between linux and BSD.


On 11/11/2013 10:54 AM, Ram wrote:
> I am looking to change the owner of 3000 tickets from usera to userb. 
> It seems that ./rt take|untake|steal does not accept a request to read 
> ids from <stdin> - that is this doesn't work:
> ./rt -i ls owner=usera | ./rt steal -
>
> The first problem is that steal|take|untake doesn't like the explicit 
> notation ticket/ticket_id but rather prefers just a ticket_id. That's 
> easy enough to work around - just nuke "ticket/". The issue around not 
> like "-" indicating take parameters from <stdin> is more of a hassle.
>
> Suggestions?
>
> thanks
>

-- 
Jaye Mathisen, Lil Pantry
P:541-476-0152
F:541-476-0152

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