[rt-users] Edit transaction content at scrip action

[Oriol Soriano]

Hi,


Im currently trying to get a scrip running that, on certaing cases (depending on a custom condition) would prepend a message to the transaction content. Is this possible?

I mean something like (at Scrip user defined action):


my $transaction = $self->TransactionObj;

my $ticket          = $self->TicketObj;

$transaction->ContentObj->SetContent("blablabla".$transaction->ContentObj->Content);



Thanks in advance!

Oriol Soriano.

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