[rt-users] Upgrade to 4.2 fail

Max McGrath mmcgrath at carthage.edu
Wed Oct 2 22:26:36 EDT 2013


Trying to get from 4.0.16 to 4.2.0rc5.

Make upgrade and make database-upgrade go fine, but when I restart Apache I
get:

root at help:/tmp/rt-4.2.0rc5# /etc/init.d/apache2 restart
Syntax error on line 44 of /etc/apache2/sites-enabled/000-default:
Can't locate Symbol/Global/Name.pm in @INC (@INC contains:
/opt/rt4/sbin/../local/lib /opt/rt4/sbin/../lib /etc/perl
/usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2 /usr/lib/perl5
/usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14
/usr/local/lib/site_perl . /etc/apache2) at
/opt/rt4/sbin/../lib/RT/Config.pm line 55.\nBEGIN failed--compilation
aborted at /opt/rt4/sbin/../lib/RT/Config.pm line 55.\nCompilation failed
in require at /opt/rt4/sbin/../lib/RT.pm line 156.\n
Action 'configtest' failed.
The Apache error log may have more information.
   ...fail!

Below is line 44 of 000-default....but I'm not sure where the syntax error
is.  This is getting above and beyond my knowledge of linux/apache!

 35     <Location /rt/>
 36         Order allow,deny
 37         Allow from all
 38
 39         SetHandler modperl
 40         PerlResponseHandler Plack::Handler::Apache2
 41         PerlSetVar psgi_app /opt/rt4/sbin/rt-server
 42     </Location>
 43     <Perl>
 44         use Plack::Handler::Apache2;
 45         Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");
 46     </Perl>
 47 </VirtualHost>


Any help is appreciated!

Max

--
Max McGrath
Network Administrator
Carthage College
262-552-5512
mmcgrath at carthage.edu
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