[rt-users] Upgrade to 4.2 fail

[Max McGrath]

Nope...definitely did that step:

root at help:/tmp/rt-4.2.0rc5# make testdeps
/usr/bin/perl ./sbin/rt-test-dependencies --verbose --with-mysql
--with-fastcgi
perl:
        >=5.10.1(5.14.2) ...found
users:
        rt group (www-data) ...found
        bin owner (root) ...found
        libs owner (root) ...found
        libs group (bin) ...found
        web owner (www-data) ...found
        web group (www-data) ...found
CLI dependencies:
        Text::ParseWords ...found
        Term::ReadKey ...found
        Getopt::Long >= 2.24 ...found
        HTTP::Request::Common ...found
        Term::ReadLine ...found
        LWP ...found
CORE dependencies:
        Storable >= 2.08 ...found
        Encode >= 2.39 ...found
        Crypt::Eksblowfish ...found
        Module::Versions::Report >= 1.05 ...found
        List::MoreUtils ...found
        Errno ...found
        DBI >= 1.37 ...found
        Devel::StackTrace >= 1.19 ...found
        HTTP::Message >= 6.0 ...found
        Text::Password::Pronounceable ...found
        Devel::GlobalDestruction ...found
        Time::ParseDate ...found
        IPC::Run3 ...found
        Tree::Simple >= 1.04 ...found
        HTML::Scrubber >= 0.08 ...found
        HTML::Quoted ...found
        Sys::Syslog >= 0.16 ...found
        Mail::Mailer >= 1.57 ...found
        Data::GUID ...found
        HTML::Mason >= 1.43 ...found
        HTML::Entities ...found
        LWP::Simple ...found
        Symbol::Global::Name >= 0.04 ...found
        DateTime::Format::Natural >= 0.67 ...found
        Plack >= 1.0002 ...found
        File::Glob ...found
        Class::Accessor >= 0.34 ...found
        Text::Wrapper ...found
        Regexp::Common::net::CIDR ...found
        Log::Dispatch >= 2.30 ...found
        HTML::FormatText::WithLinks::AndTables ...found
        DateTime >= 0.44 ...found
        CGI::Emulate::PSGI ...found
        Text::Quoted >= 2.07 ...found
        Regexp::IPv6 ...found
        CGI >= 3.38 ...found
        CSS::Squish >= 0.06 ...found
        DateTime::Locale >= 0.40 ...found
        CGI::PSGI >= 0.12 ...found
        Apache::Session >= 1.53 ...found
        Date::Extract >= 0.02 ...found
        Digest::SHA ...found
        HTML::Mason::PSGIHandler >= 0.52 ...found
        MIME::Entity >= 5.504 ...found
        Locale::Maketext::Lexicon >= 0.32 ...found
        Module::Refresh >= 0.03 ...found
        Role::Basic >= 0.12 ...found
        Digest::base ...found
        File::Temp >= 0.19 ...found
        Date::Manip ...found
        Locale::Maketext >= 1.06 ...found
        HTML::RewriteAttributes >= 0.05 ...found
        Text::Template >= 1.44 ...found
        CGI::Cookie >= 1.20 ...found
        Scalar::Util ...found
        XML::RSS >= 1.05 ...found
        Text::WikiFormat >= 0.76 ...found
        File::Spec >= 0.8 ...found
        DBIx::SearchBuilder >= 1.65 ...found
        File::ShareDir ...found
        Regexp::Common ...found
        Digest::MD5 >= 2.27 ...found
        HTML::FormatText::WithLinks >= 0.14 ...found
        Mail::Header >= 2.12 ...found
        Locale::Maketext::Fuzzy >= 0.11 ...found
        Time::HiRes ...found
        Email::Address::List ...found
        Net::CIDR ...found
        JSON ...found
        UNIVERSAL::require ...found
        Email::Address >= 1.897 ...found
        Plack::Handler::Starlet ...found
DASHBOARDS dependencies:
        URI::QueryParam ...found
        URI >= 1.59 ...found
        MIME::Types ...found
FASTCGI dependencies:
        FCGI::ProcManager ...found
        FCGI >= 0.74 ...found
GD dependencies:
        GD::Text ...found
        GD ...found
        GD::Graph >= 1.47 ...found
GPG dependencies:
        File::Which ...found
        PerlIO::eol ...found
        GnuPG::Interface ...found
ICAL dependencies:
        Data::ICal ...found
MAILGATE dependencies:
        Pod::Usage ...found
        LWP::UserAgent >= 6.0 ...found
        Crypt::SSLeay ...found
        Getopt::Long ...found
        Net::SSL ...found
        LWP::Protocol::https ...found
        Mozilla::CA ...found
MYSQL dependencies:
        DBD::mysql >= 2.1018 ...found
SMIME dependencies:
        String::ShellQuote ...found
        File::Which ...found
        Crypt::X509 ...found
USERLOGO dependencies:
        Convert::Color ...found

*All dependencies have been found.*


--
Max McGrath
Network Administrator
Carthage College
262-552-5512
mmcgrath at carthage.edu


On Wed, Oct 2, 2013 at 9:44 PM, Alex Vandiver <alexmv at bestpractical.com>wrote:

> On Wed, 2013-10-02 at 21:26 -0500, Max McGrath wrote:
> > Trying to get from 4.0.16 to 4.2.0rc5.
> >
> >
> > Make upgrade and make database-upgrade go fine, but when I restart
> > Apache I get:
> >
> >
> > root at help:/tmp/rt-4.2.0rc5# /etc/init.d/apache2 restart
> > Syntax error on line 44 of /etc/apache2/sites-enabled/000-default:
> > Can't locate Symbol/Global/Name.pm in @INC
>
> RT 4.2 has additional dependencies that RT 4.0 does not.  You skipped
> step 3 (`make testdeps`) of the upgrade steps in README:
>
> http://bestpractical.com/docs/rt/4.2.0/README
>
>  - Alex
>
>
> --
> RT Training in New York, October 8th and 9th:
> http://bestpractical.com/training
>
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