[rt-users] Help: Steal ticket via API REST

[andrea bessi]

Is possible to steal a ticket using the API REST?
I’m writing a java program for reassign ticket.
I have no problem to change owner (with api rest) of tickets owned by ‘nobody’ or by me, but for tickets owned by other user different to me, i must steal it first before reassing them to other user. 
 
I’m working with RT 4.0.6 , and writing a java program on Windows 8. 

 

 
I have spent a lot of time for searching a solution on the web but i haven’t found one, so i decide to write. Can you help me? 



Andrea
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