[rt-users] Updating Ticket fails in 4.2.0 using IE9

Tyler Sweet tbsweet at cbecompanies.com
Fri Oct 11 16:18:42 EDT 2013



>>> On 10/11/2013 at 2:20 PM, in message
<1381519200.11718.25.camel at umgah.localdomain>, Alex Vandiver
<alexmv at bestpractical.com> wrote:
> On Wed, 2013-10-09 at 16:32 -0500, Tyler Sweet wrote:
>> We've been slowly moving from an outdated ticket system to Request
>> Tracker, and were pleased that it worked just fine in IE, Chrome, and
>> Firefox. We've updated RT to 4.2.0 just recently and noticed that when
>> trying to update a ticket, it no longer works in IE. Clicking the
>> "Update Ticket" button only reloads the page. We've also seen this odd
>> behavior on the search page, clicking "Add these terms and Search"
>> simply reloads the page (However does add the terms to the current
>> search, it just won't switch to the results page).
> 
> Try the attached patch, which will be in 4.2.1.
>  - Alex

That fixes it! Thank you very much!

-Sweet
-------------- next part --------------
THIS MESSAGE AND ACCOMPANYING DOCUMENTS ARE COVERED BY THE ELECTRONIC COMMUNICATIONS PRIVACY ACT, 18 U.S.C. ?? 2510-2521, AS AMENDED, AND CONTAINS INFORMATION INTENDED FOR THE SPECIFIED INDIVIDUAL(S) ONLY. THIS INFORMATION IS CONFIDENTIAL. IF YOU ARE NOT THE INTENDED RECIPIENT OR AN AGENT RESPONSIBLE FOR DELIVERING IT TO THE INTENDED RECIPIENT, YOU ARE HEREBY NOTIFIED THAT YOU HAVE RECEIVED THIS DOCUMENT IN ERROR AND THAT ANY REVIEW, DISSEMINATION, COPYING, OR THE TAKING OF ANY ACTION BASED ON THE CONTENTS OF THIS INFORMATION IS STRICTLY PROHIBITED. IF YOU HAVE RECEIVED THIS COMMUNICATION IN ERROR, PLEASE NOTIFY US IMMEDIATELY BY E-MAIL, AND DELETE THE ORIGINAL MESSAGE. IN AN EFFORT TO PROTECT PRIVATE CONSUMER INFORMATION AND TO MAINTAIN STRICT COMPLIANCE WITH THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPAA), P.L.104-191, AS AMENDED AND THE GRAMM-LEACH-BLILEY ACT (GLBA), P.L.106-102, CBE COMPANIES, INC., AND ALL OF ITS SUBSIDIARIES AND AFFILIATES, DOES NOT SEND AND ENCOURAGES OTHERS NOT TO SEND NONPUBLIC PERSONAL INFORMATION (NPI) OR PERSONAL HEALTH INFORMATION (PHI) VIA UNSECURED E-MAIL.



More information about the rt-users mailing list