[rt-users] Errors with new instance on 4.2.0

Flynn, Timothy timothy-flynn at uiowa.edu
Tue Oct 15 16:26:46 EDT 2013


Ok thank you for the recommendations Kevin.  Apologies for replying to the wrong post.

Tim

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Tuesday, October 15, 2013 1:28 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Errors with new instance on 4.2.0

On Tue, Oct 15, 2013 at 05:57:37PM +0000, Flynn, Timothy wrote:
> I deleted rt 4.2.0 and dropped the database, downloaded and installed
> rt 4.0.18. Appear to have the same errors without doing anything with
> RTIR. I did see some old threads on mod fcgi with similar errors and
> returning exit 255. This is my first time installing RT using
> perlbrew. Could that be the issue?

Please don't hijack someone else's thread on the mailing list.

I highly doubt that perlbrew is causing mod_fcgid problems.

The most common problems are permission related (can apache write into /var/lib/apache2/fcgid ?) and SELinux related (does selinux allow apache to write into /var/lib/apache2/fcgid ?).

You can also run the standalone RT server /opt/rt4/sbin/rt-server manually as root to ensure that you've installed and configured RT correctly.  After doing so, be sure to clean your mason cache before trying to configure mod_fcgid.

-kevin

On Tue, Oct 15, 2013 at 05:07:20PM +0000, Flynn, Timothy wrote:
>    I am trying an install on a new server with Perlbrew 0.66, perl-5.18.1, fast cgi , RT 4.2.0,
>    and RTIR 3.0.  Pretty much vanilla install right now with freshly initialized db.
>
>    When I access webpage I get the following errors in the logfile.
>
>    [warn] (104)Connection reset by peer: mod_fcgid: read data from fastcgi server error.
>
>    [debug] arch/unix/fcgid_proc_unix.c(525): (111)Connection refused: mod_fcgid: can't connect
>    unix domain socket: /var/lib/apache2/fcgid//28251.1
>
>    [warn] (104)Connection reset by peer: mod_fcgid: read data from fastcgi server error.
>
>    [error] [client (IP ADDRESS)] Premature end of script headers:
> rt-server.fcgi
>
>    [info] mod_fcgid: server /opt/rt4/sbin/rt-server.fcgi(28139)
> started
>
>    [notice] mod_fcgid: process /opt/rt4/sbin/rt-server.fcgi(28139) exit(communication error),
>    terminated by calling exit(), return code: 255



________________________________
Notice: This UI Health Care e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. 2510-2521, is confidential and may be legally privileged.  If you are not the intended recipient, you are hereby notified that any retention, dissemination, distribution, or copying of this communication is strictly prohibited.  Please reply to the sender that you have received the message in error, then delete it.  Thank you.
________________________________



More information about the rt-users mailing list