[rt-users] Email attachments missing

Guy Baxter gmbaxter at gmail.com
Mon Oct 21 10:38:42 EDT 2013


Hi,

I'm using RT 4.0.1 / sendmail / mysql / apache

Whenever someone submits a ticket via email the attachment is not present
in the ticket. I've tested files from a couple of KB to a few MB - same
result.

When the file is uploaded via the self-service create a ticket the
attachments work fine.

What could be the issue please?

Thanks in advance.
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