[rt-users] Upgraded 3.8.8 -> 4.2.0, IE issues

Tyler Sweet tbsweet at cbecompanies.com
Tue Oct 29 17:02:01 EDT 2013


Ah, sorry for the double-post. I found the message here:
http://lists.bestpractical.com/pipermail/rt-users/2013-October/081725.html


>>> On 10/29/2013 at 3:58 PM, in message <526FDB3B0200002C0002BC7B at Iris.cbe.com>,
"Tyler Sweet" <tbsweet at cbecompanies.com> wrote:
> I was sent a patch for this at one point, and was told the fix is coming in 
> 4.2.1. 
> 
> IIRC, the problem is in /opt/rt4/share/static/js/forms.js (or where ever you 
>  have RT installed at). I can't remember which line needs to change, but 
> here's what mine looks like:
> 
> jQuery(function() {
>   jQuery('form').submit(function() {
>     jQuery(this).find('input[type="submit"]').attr('disabled','disabled');
>     return true;
>   })
>   jQuery('input[type="submit"]').click(function() {
>     var $this = jQuery(this);
>     var name = $this.attr('name');
>     if (!name) { return true; }
>     $this.after( jQuery('<input/>', {type: "hidden", name: name, value: 
> $this.val()} ) );
>     return true;
>   })
> });
> 
> 
> -Tyler Sweet
> 
>>>> On 10/29/2013 at 3:54 PM, in message
> <19AE285F8495424FA7AF79F7CCCA6B8726BC3790 at EMBX-CLFT2.cdc.gov>, "Wright, Cory
> (CDC/OID/NCIRD) (CTR)" <wmi8 at cdc.gov> wrote:
>> Tom -- I have also experienced this issue along with the previously 
>> communicated broken email issues, both of which are blocking a 4.2.0 upgrade 
> 
>> in our environment.  No resolution on either, yet.
>> 
>> - Cory
>> 
>> -----Original Message-----
>> From: rt-users-bounces at lists.bestpractical.com 
>> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Tom Lahti
>> Sent: Tuesday, October 29, 2013 4:43 PM
>> To: rt-users at lists.bestpractical.com 
>> Subject: [rt-users] Upgraded 3.8.8 -> 4.2.0, IE issues
>> 
>> I just upgraded from 3.8.8 to 4.2.0, and we're having some difficulty with 
>> Internet Explorer.
>> 
>> It seems it is unable to submit forms except for the Jumbo form.
>> There's no errors, it just redisplays the page.   This is manifesting in
>> a number of forms including the actions "comment" and "reply", when trying 
>> to save user preferences, when clicking "Add these terms and Search" in the 
>> search builder, and so forth.  The only thing that works for commenting and 
>> replying is to use the Jumbo form, which is far from ideal.
>> 
>> I've tried a number of things like turning off the CKeditor, disabling 
>> extensions, changing Internet Explorer options and settings, and I haven't 
>> come across the magic yet.  Has anyone else experienced this and knows what 
>> the issue is?  Googling has not been fortuitous, either.
>> 
>> --
>> Tom Lahti
>> toml at dmsolutions.com 
>> 
>> 
>> 
>> This e-mail message is confidential and is intended solely for the use of the 
> 
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