[rt-users] 4.0.7 - > 4.2.0 Internal Error

Thatcher Rea thatcher.rea at bywatersolutions.com
Wed Oct 30 02:30:50 EDT 2013


Following the upgrade:

An internal RT error has occurred. Your administrator can find more details
in RT's log files.

In Apache's error.log

[9296] [Wed Oct 30 06:29:50 2013] [error]: Can't locate object method "Id"
via package "My Tickets" (perhaps you forgot to load "My Tickets"?) at
/opt/rt4/local/html/Elements/Tabs line 479.

Stack:
  [/opt/rt4/local/html/Elements/Tabs:479]
  [/opt/rt4/share/html/index.html:76]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:680]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:368]
  [/opt/rt4/share/html/autohandler:53]
(/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:211)




-- 
Thatcher Rea
ByWater Solutions
Support and Consulting for Open Source Software
Headquarters: Santa Barbara, CA
Phone/Fax # (888) 900-8944 ext. 1
http://bywatersolutions.com
*What is Koha? <http://bywatersolutions.com/what-is-koha/>*
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