[rt-users] Check which queue owns a ticket

[globo]

Hi, 

I have a number of queues that are used by different departments. When I
assign a ticket over to a department I can't view the ticket anymore , which
is fine.  But if I search the ticket after I assign it over to a department
I cant find out which queue owns it. I would like a way to check which queue
owns the ticket when I search. 

Does anyone know if it is possible to create a custom field to allow me to
check which queue owns a ticket ? Or is there a permission to allow this ?  







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