[rt-users] User email accounts

Kevin Falcone falcone at bestpractical.com
Tue Apr 1 12:33:32 EDT 2014


On Fri, Mar 28, 2014 at 10:10:25PM -0400, Steven Hopps wrote:
> I've recently changed the domain name of my server from
> pride-techs.com to pridetechdesign.com and I started getting errors in
> RT because of the mismatch with the emails in the user accounts.
> 
> So I edited the users to update the email addresses, but 24 hours
> later they were changed back automatically..
> 
> Could someone help me understand why this would be happening? I've
> changed them like 3 times now and they keep being reset to the
> previous email addresses.

No internal RT process is going to rewrite your users table like that.
Go look for cron jobs that are syncing from a bad user source.

-kevin
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