[rt-users] Mime types of ticket attachments

Arkady Glazov uglobster at gmail.com
Fri Apr 4 01:06:26 EDT 2014


Hi,

Is it possible change the mime type of ticket attachment files
to appropriate type?

Our clients send in ticket MS Words file in attachment, but RT set mime
type to "application/octet-stream" and browser can only save file to the
disk and cn't open now.

May i change mime type or may be i can study RT can set correct type?


--
Best regards,
Arkady Glazov
http://globster.ru
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