[rt-users] Use default global scrips for all queues but one?

Jeff Blaine jblaine at kickflop.net
Tue Apr 8 11:48:03 EDT 2014


Hi all,

We 8 queues, all of which make use of the default global scrips.

We have a need to set up 1 more queue where we don't want some of
the global scrips to run (we want to override some or do away with
some entirely).

Before I just start flailing at this, I figured I'd ask. I suspect
someone has to have wanted this in RT's many years.

Is there anything smart in RT to allow this?

Do queue-owned scrips take precedence in some way? What's the
mechanism?

Or am I going to have to (yikes)... make a copy of the current set
of global scrips for each of the existing 8 queues, and then 1 more
customized copy for the 1 queue?



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