[rt-users] change location from custom field in ticket creation

Philippe Dhont Dhont.Philippe at vlaamsoogpunt.be
Wed Apr 9 06:55:04 EDT 2014


Hi, thanks for the feedback.
Now when someone creates a ticket, the fields like Queue, requestor, cc, subject are aligned somehow in the middle of the page.
Below the subject field is the custom field but that field is aligned to the left of the page and that doesn't look very neat.
I want all custom fields aligned just the same as the standard fields (queue, requestor etc...) but I don't know how to do it.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Emmanuel Lacour
Sent: woensdag 9 april 2014 11:49
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] change location from custom field in ticket creation

On Wed, Apr 09, 2014 at 10:50:37AM +0200, Philippe Dhont wrote:
> Hello,
> How can I change the custom field layout ?

Using configuration you can:

- change ordering in Administration->Queue->Customfields
- group fields together using configuration variable
  %CustomFieldGroupings (see RT_Config.pm for doc.)

> I want to move the custom field in ticket creation more to the center.

what do you mean here? 

you may have to change layout in Ticket/Create.html or Elements/EditCustomFields and play with css ...

> Is it in EditCustomField ? And if so, what do I have to change over there ?

what do you want exactly?


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