[rt-users] CSV Import Ticket Custom field

Clancy, Keith Keith.Clancy at eon.com
Thu Apr 17 03:39:28 EDT 2014


Hi,

Been looking at custom fields and for the life of me cannot figure out how to do an import of a CSV or other type of list.
I can use the Asset importer fine, but I have a long application list for example that I want to import into a Ticket Custom field.

In the end I want the user to be able to select a drop down from a pre populated list or have an autocomplete field that they can fill.

Keith

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