[rt-users] remote access to the RT's query engine

Alex Peters alex at peters.net
Fri Aug 8 20:31:25 EDT 2014


RT offers a REST API over HTTP:

http://requesttracker.wikia.com/wiki/REST

I've never tried it, so I don't know how feature-rich it is.  There's also
a command line utility ("rt") which connects to a remote RT instance via
that REST API.  Possibly that can be scripted too.
On 09/08/2014 1:46 am, "Boris Epstein" <borepstein at gmail.com> wrote:

> Hello all,
>
> I have a need to extract some data from my RT instance which I have
> satisfied thus far be means of a local script (run locally on the RT
> server) that uses the Perl API to access the data. So I do:
>
> RT::LoadConfig();
> RT::Init();
>
> etc. etc.
>
> This works just fine. My question is, could I do the same thing across the
> net, from a different host?
>
> Thanks.
>
> Boris.
>
> --
> RT Training - Boston, September 9-10
> http://bestpractical.com/training
>
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