[rt-users] Wrong time in ticket history

Kevin Falcone falcone at bestpractical.com
Thu Feb 13 11:22:12 EST 2014


On Thu, Feb 13, 2014 at 07:41:16PM +0400, Arkady Glazov wrote:
> 2014-02-13 18:53 GMT+04:00 Kevin Falcone <falcone at bestpractical.com>:
> 
> > On Thu, Feb 13, 2014 at 04:25:29PM +0400, Arkady Glazov wrote:
> > >    My system time zone set to Europe/Moscow (UTC + 4). But when i look
> > ticket history all times
> > >    show as UTC -5. How i can set correct time zone to RT ?
> >
> > When you say System Time Zone, do you mean the server's timezone?
> > What have you set RT's timezone to be?
> >
> > http://bestpractical.com/docs/rt/latest/RT_Config.html#Timezone
> >
> Sorry, but i have set in my RT_SiteConfig.pm as
> 
> Set( $TimeZone, 'Europe/Moscow');
> 
> and wrong time display in all forms

Are you running mod_perl?
http://bestpractical.com/docs/rt/latest/web_deployment.html#mod_perl-2.xx
See the WARNING

-kevin
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