[rt-users] URL double encoding from the custom field value

[Dalal, Kamber Z]

RT version 4.0.5
Issue:

Custom field value gets URL double encoded for custom field that has link values to set up to Splunk ES incident review.
The '=' changes to %3D and the '&' becomes %26, from the custom field's value.  In the ticket display the value of the custom field displays '=' and '&' fine, but the link translates it to '%3D' and '%26'

Need help in preventing the double encoding.

Thank you,
Kamber Dalal


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