[rt-users] No __TimeLeft__ value in search result

Andrius Kulbis andrius.kulbis at gmail.com
Tue Feb 18 15:10:02 EST 2014


Is it possible to calculate the fields format fields?

2014-02-18 19:48, Alex Vandiver rašė:
> On Tue, 2014-02-18 at 04:10 -0800, andkulb wrote:
>> This is the time values for the ticket:
>> Created:	Tue Feb 18 13:28:25 2014
>> Starts:	Tue Feb 18 13:28:25 2014
>> Started:	Tue Feb 18 13:28:25 2014
>> Last Contact:	Tue Feb 18 13:30:25 2014
>> Due:	Wed Feb 19 00:00:00 2014
>>
>> Still, the __TimeLeft__ field is always blank. What is the problem?
> "TimeLeft" is not a computed value between starts and due.  It is a
> count of your estimate of the minutes/hours of work remaining on the
> ticket, which can be updated from the "Basics" page of the ticket.
>   - Alex
>





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