[rt-users] RES: RT4.2.1 + Fetchmail + Office365 - MDA returned nonzero status 75

Diego Andrade diego.andrade at stitelecom.com.br
Wed Jan 15 11:15:59 EST 2014


Thank you. I have found that I was setting https:// address to the MDA I switch to http:// and it worked well! 

-----Mensagem original-----
De: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] Em nome de Kevin Falcone
Enviada em: quarta-feira, 15 de janeiro de 2014 14:05
Para: rt-users at lists.bestpractical.com
Assunto: Re: [rt-users] RT4.2.1 + Fetchmail + Office365 - MDA returned nonzero status 75

On Fri, Jan 10, 2014 at 07:53:57PM +0000, Diego Andrade wrote:
>    I recently changed of company and was asked to set a request system. Off course I'm setting up
>    RT4. Problem is that in this new job they use Office365 as the Mail Server. So I tryied
>    something new to me that is the use of the Fetchmail to retrieve from the server and then
>    deliver to RT using the mail Gateway.
> 
>    The problem is the MDA is returning code 75. I was looking in the history of the mailing list
>    and other doccuments and this code is refered for several problems. None of them seems to
>    relate with my config. May you please give a look at mail fetchmail config and LOG to tell me
>    any ideia of what could be wrong? Thank you in advance!

You've shown fetchmail logs, but this message:

>    Jan 10 17:11:39 SRV-RT fetchmail[29469]: MDA returned nonzero 
> status 75

Is coming back from RT.  Go read the RT logs, most likely your apache logs.  On a 4.2 install, RT will tell you what logs you have enabled on the System Configuration page.

-kevin




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