[rt-users] RT-IR Clean install - non-existent subroutine RT::Queue::HasRight

dajackman dajackman at gmail.com
Fri Jan 31 13:45:55 EST 2014


Hello all.  I am installing RT and RT-IR on a clean RHEL 6.5 machine. 
Installed RT without any problems.  Logged in to the web interface using the
default username password, no problems.  Installed RT-IR 3.0.0.  When I
restart apache and hit the site I get the following error:

[30936] [Fri Jan 31 18:29:47 2014] [critical]: Can't wrap non-existent
subroutine RT::Queue::HasRight at /opt/rt4/sbin/../lib/RT.pm line 732.
Compilation failed in require at /opt/rt4/sbin/../lib/RT.pm line 732.
(/opt/rt4/sbin/../lib/RT.pm:393)
Can't wrap non-existent subroutine RT::Queue::HasRight at
/opt/rt4/sbin/../lib/RT.pm line 732.
Compilation failed in require at /opt/rt4/sbin/../lib/RT.pm line 732.

I removed everything from /opt/rt4, dropped the database and re-installed,
same problem.  No problems or warnings seen during the install.

If I remove  Set(@Plugins, 'RT::IR');  from RT_SiteConfig.pm, I can log
back.  Seems to be something with RT-IR.

A few version numbers:

Red Hat Enterprise Linux Workstation release 6.5 (Santiago)
This is perl, v5.10.1 (*) built for x86_64-linux-thread-multi
Apache/2.2.15
mysql-server-5.1.71-1
rt-4.2.2
RT-IR-3.0.0

Anyone have any ideas?  Thanks in advance.

-dajackman



--
View this message in context: http://requesttracker.8502.n7.nabble.com/RT-IR-Clean-install-non-existent-subroutine-RT-Queue-HasRight-tp56468.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.



More information about the rt-users mailing list