[rt-users] Weird Behavior

Jeremy Mates jmates at uw.edu
Wed Jul 2 16:58:31 EDT 2014


* Mark Campbell <mcc171 at psu.edu>
> So I have an instance of RT installed, and thing seem to work fine. 
> Except users with a MAC that are using the Alpine client seem to not be 
> able to properly reply to a ticket.  They can create new tickets jsut 
> fine, but when attempting to respond to a ticket, every response creates 
> a new ticket.
> 
> Any ideas on why that might happen?

Is alpine mussing with the Subject field somehow?

Jeremy



More information about the rt-users mailing list