[rt-users] a configuration manager/plugin for RT

[Rémi]

Hi Al,
I'm in the same situation and I'm looking for something to "transfer"
configuration for one instance to another.
I've found that RT comes with a tool apparently intended to do that :
rt-dump-metadata
https://bestpractical.com/docs/rt/4.2/rt-dump-metadata.html

I've just made a little test right now and have a lot of errors/warnings,
don't now if it is full compatible with 4.2

Rémi


2014-07-15 15:04 GMT+02:00 Al Joslin <allen.joslin at gmail.com>:

> Am I correct in thinking that there is no easy way to transfer
> configuration changes from one RT installation (test/dev) to another (prod)
> ?
>
> Unless someone has already written a plugin that will programmatically
> apply sets of configuration changes, (or, silicon gods willing, it could
> diff installations?)
>
> I find myself doing an awful lot of configuration as I learn RT and set it
> up for different groups with different needs within our company -- and I
> realized with dismay that I'm going to have to build up a clean install and
> re-do only the required configs for a production version...  Not having
> kept a log of what I tried and marking those attempts that worked, it's
> going to be a bit of a slog.
>
> So, are there any suggestions or best practice references that anyone can
> give ?
>
> thanks
> al;
>
> --
> RT Training - Boston, September 9-10
> http://bestpractical.com/training
>
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