[rt-users] User/Summary.html not showing CF's

[Alex Peters]

I don't think it's possible to adjust visible custom fields per user group
on user summary pages out of the box.

You could modify the user summary page code to not show custom fields of a
certain name or group type, and/or for users in a certain group.

There is some RT_Config setting to group custom fields, which may or may
not be of use in doing the above.
On 12/07/2014 4:04 am, "Al Joslin" <allen.joslin at gmail.com> wrote:

>
> Yes, changing the $UserSummaryExtraInfo did make the fields visible, thanks
>
> My problem at this point is that I have two classes of users - customers:
> which have need of many custom fields on their records, and staff: who
> should not have any of those fields shown
>
> How can I hide those custom fields when displaying Staff records ?
>
> thanks
> Al;
>
>
>
> On Jul 10, 2014, at 8:49 PM, Alex Peters <alex at peters.net> wrote:
>
> New fields need to be added explicitly on the User Summary page.  As far
> as I know, it's not a rights issue.
>
> Does changing the $UserSummaryExtraInfo config value solve your problem?
>
> Personally I try to debug rights issues by determining and then inspecting
> the relevant code.  There are probably more efficient ways.
> On 11/07/2014 6:03 am, "Al Joslin" <allen.joslin at gmail.com> wrote:
>
>> I've defined some User CF's, I've enabled the CFs & given Everyone
>> 'SeeCustomField' permission via global user permissions
>>
>> When a NonPrivileged user logs in - they cannot see their own custom
>> fields
>>
>> When a Privileged user logs in - they cannot see their own custom fields,
>> nor those of Non-Privileged users
>>
>> What am I doing wrong, and how do I debug Rights problems ?
>>
>> Thanks
>> Al;
>> --
>> RT Training - Boston, September 9-10
>> http://bestpractical.com/training
>>
>
>
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